Terms & Conditions

These terms and conditions regulate the business relationship between you and us. By using Our Web Site in any way, or by buying from us, you agree to be bound by them.

No person under the age of 18 years may purchase Goods. We look forward to seeing you again when you are over 18.

We are: Arrow Traffic

You are: visitor to Our Web Site / our customer

The terms and conditions

1 Definitions

In this agreement:

“Our Web Site” means the entire computing hardware and software installation that is or supports Our Web Site.

“Goods” means any of the Goods we offer for sale on our web site

“Content” means information in any form published on Our Web Site by us or any third party with our consent.

2 Our contract with you

2.1 These terms and conditions apply:

2.1.1 so far as the context allows, to you as a visitor to Our Web Site; and
2.1.2 in any event to you as a buyer or prospective buyer of our Goods.

2.2 Goods advertised may not be available.

2.3 We shall accept your order by e-mail confirmation. Our message will also confirm details of your purchase and tell you when we shall despatch your order. That is when our contract is made. It is possible that the price may have increased from that posted on our web site.

2.4 We may change these terms from time to time. The terms that apply to you are those posted here on Our Web Site on the day you order Goods.

2.5 All descriptions, weights and sizes of Goods are those of the original manufacturers and you may not rely on their accuracy. Accordingly, any such description shall not form part of this Agreement.

2.6 If we owe you money (for this or any other reason), we will credit your credit or debit card as soon as reasonably practicable but in any event no later than 30 days from the date of your order.

2.7 Goods are at your risk from the moment they are picked up by the Carrier from our warehouse.

3 Price and Payment

3.1 You must pay us the full price of your order before we will send any part of it.

3.2 Banking charges by the receiving bank on payments to us will be borne by us. All other charges relating to payment in a currency other than pounds Sterling will be borne by you.

3.3 Any details given by us in relation to exchange rates are approximate only and may vary from time to time.

3.4 You will pay all sums due to us under these terms by the means specified without any set-off, deduction or counterclaim.

4 Information you give us

4.1 You agree that you have provided, and will continue to provide accurate, up to date, and complete information about yourself. We need this information to provide you with the Goods.

4.2 We will use our reasonable endeavours to respond to any point of dissatisfaction by you, provided you contact us within three months of purchase.

6 Taxes, duties and import restrictions

6.1 We have no knowledge of, and no responsibility for, the laws in your country of residence.
6.2 You are responsible for purchasing Goods which you are lawfully able to import and for the payment of import duties and taxes of any kind levied in your country of residence.

7 Participation

Arrow Traffic shall have absolute discretion as to whether or not it accepts a particular customer or site for participation in the Network.

7.1. ArrowTraffic will not deliver visitors to the sites containing content that is not appropriate for viewing by a general audience. The following are examples (including but not limited to) of the type of sites we will not delivery visitors to:

Sites containing or linking to software piracy
Sites containing or linking to any form of illegal activity (i.e., how to build a bomb, hacking, 'phreaking', etc.)
Sites with gratuitous displays of violence, obscene or vulgar language, and abusive content or content which endorses or threatens physical harm.
Sites promoting any type of hate-mongering (i.e., racial, political, ethnic, religious, gender-based, personal, etc.)
Sites that participate in or transmit inappropriate newsgroup postings or unsolicited email (spam).
Sites promoting any type of illegal substance or activity sites with illegal, false or deceptive investment advice and money-making opportunities.
Sites with any type of content reasonable public consensus deems to be improper or inappropriate.
All campaigns are considered active the moment the first visitor (Hits/Traffic) is delivered to the client site.

7.2. Your Advertisement Page my not contain any other Popup windows. Any additional window generated by your site shall be considered a popup window, including popups, pop-behinds, or exit popup windows. If a popup window is installed on the URL at any time, ArrowTraffic may stop the campaign and you will not be entitled to a refund.

7.3. Your Advertisement Page can not have automatically playing background music or sounds.

7.4. Your Advertisement Page can not contain scripts that alter users browser settings.

7.5. Your Advertisement Page can not contain any frame breaking codes.

7.6. To ensure compliance with these terms and conditions, any Customers that change their content after approval must notify Arrow Traffic of the changes in writing immediately. If you site is changed during the campaign such that it includes inappropriate content, Arrow Traffic may stop your campaign immediately. In this case, you will not be entitled to a refund.


8 DATA REPORTING (STATS):

All Campaigns purchased on "Our Web Site" are served, tracked and reported by us. We use a state of the art tracking system to track your ad campaign. Each order is given a unique campaign id which is used to track traffic served by our system. When we provide an a page impression (ad view), Arrow Traffic points the visitors to this campaign id.

Client is financially responsible for every hit / traffic delivered to their website. You agree to pay for all traffic that was sent to you plus you agree to pay 20% cancellation charge if you decide to cancel your order. Any traffic already used will not be refunded. Note you must have your campaign on PAUSE and provide us with your original payment information in order for us to promptly cancel your order.

All traffic/hits will be delivered to the website address submitted with the order. In the event that there is an error with the submitted URL, the Client will not hold Arrow Traffic or it's Partner Sites responsible for the error. Any traffic delivered to a Client's site reflecting the above error, will not be credited or entitled to a refund.

In the event that the Client's site becomes unavailable for any reason ("server is down or unavailable, timed out, or shows to be active but with internal server errors, 404 errors and other types of common or uncommon errors associated with the internet and its underlying infrastructure"), the Client will not hold Arrow Traffic or its Partner Sites responsible for these errors. All/Any traffic delivered to the Client's site during this down time will not be credited or refunded.

In the event that any of the above errors occur including any errors not listed but clearly intended, the client may submit in writing a request for the campaign to be placed on hold. Upon resolution of the problem the held campaign will continue. Any traffic previously sent will not be credit or refunded.

The client understands that if the visitor viewing the the ad closes it before it finishes loading (due to network bandwidth, high impact graphics, animation or lack of interest on the visitors part etc.), IT WILL COUNT AS AN AD VIEW ON OUR SYSTEM, WE HAVE SENT YOUR SITE TO THE VISITOR AND HAVE THEREFORE FULFILLED OUR OBLIGATION. It is important to note that this scenario may not appear in your website statistics. Arrow Traffic cannot control the acts of the individuals viewing your site and will not be held responsible for these actions.

Client understands that HIT COUNTERS on your site DO NOT ACCURATELY REPRESENT THE NUMBER OF VISITORS SENT TO YOUR SITE. This is due to the large amounts of traffic sent to the site in a relatively short timeframe. Client also understands that Arrow Traffic DOES NOT GUARANTEE SALES OR SIGNUPS AND WILL NOT ISSUE A FULL REFUND IF NONE ARE ACHIEVED.

9. PAYMENT LIABILITY:

Arrow Traffic reserves the right to hold Customer and any agency, broker or other authorized representative of Customer jointly and severally liable for all amounts owed to Arrow Traffic.

10. CANCELLATION:

Any campaign cancelled by Customer may be subject to a cancellation fee equal to 100% of that portion of the campaign scheduled to run during the three (3) day period following receipt by Arrow Traffic of written cancellation notice from Customer. Any traffic already used will not be refunded. You agree to pay for all traffic that was sent to you plus you agree to pay 20% cancellation charge of your total order payable through Paypal if you decide to cancel your order. If a cancellation occurs due to a violation of Terms and Conditions, you will not be entitled to a refund.


11. RATES:

All advertising rates are subject to change at any time.

12. GENERAL:

Client acknowledges that the order is for the stated term. These terms and conditions are subject to change at any time after the stated term has ended.

Client may not sell, assign or transfer any of the rights or services accompanying the purchase. Client may not change the content of the URL being advertised in any manner without prior written approval by Arrow Traffic authorized staff. Any attempt either by accident or design undermining the intention of this T.O.C. or the general principals that it was written for will result in immediate account deletion with no refund or adjustments available.

In the event that there is a discrepancy between the amount of traffic delivered by Arrow Traffic, and the amount of traffic delivered to the Client, on their behalf, Arrow Traffic and the client both agree to use the report prepared by our ("Arrow Traffic") campaign manager to be the official report. The client understands and acknowledges that the campaign report received by Arrow Traffic to be true and accurate and agrees to hold Arow Traffic, it's parent company as well as all companies and individuals involved harmless for any unexpected results arising from any advertising campaign.

Arrow Traffic shall be permitted to identify Client as an Arrow Traffic Client and may use Client's name in connection with Arrow Traffic marketing materials. Subject to the prior approval of each party, Arrow Traffic may elect to issue a joint press release announcing the Client's marketing partnership with Arrow Traffic, which approval shall not be unreasonably withheld.

13 Disclaimers

13.1 We or our Content suppliers may make improvements or changes to Our Web Site, the Content, or to any of the Goods, at any time and without advance notice.

13.2 You are advised that Content may include technical inaccuracies or typographical errors.

13.3 We give no warranty and make no representation, express or implied, as to:

13.3.1 the adequacy or appropriateness of the Goods for your purpose.
13.3.2 the truth of any information given on Our Web Site;
13.3.3 any implied warranty or condition as to merchantability or fitness of the Goods and Services for a particular purpose;
13.3.4 compatibility of Our Web Site with your equipment software or telecommunications connection.
13.3.5 compliance with any law;
13.3.6 non-infringement of any right.

13.4 Our Web Site contains links to other Internet web sites. We have neither power nor control over any such web site. You acknowledge and agree that we shall not be liable in any way for the Content of any such linked web site, nor for any loss or damage arising from your use of any such web site.

13.5 We are not liable in any circumstances for special, indirect or consequential loss or any damages whatsoever resulting from loss of use, loss of data or loss of revenues or profits, whether in an action of contract, negligence or otherwise, arising out of or in connection with your use of Our Web Site or the purchase of Goods.

13.6 In any claim against us our liability is limited to the value of the goods you have purchased in the contract which is the subject of the dispute.

14 Content and Intellectual Property Rights

14.1 Title, ownership rights, and intellectual property rights in the Content whether provided by us or by any other Content provider shall remain the sole property of us and / or the other Content provider. We will strongly protect its rights in all countries.

14.2 You may not copy, modify, publish, transmit, transfer or sell, reproduce, create derivative works from, distribute, perform, display, or in any way exploit any of the Content, in whole or in part, except as is expressly permitted in this agreement.

14.3 You may download or copy the Content only for your own personal use, provided that you maintain all copyright and other notices contained in such Content. You may not store electronically any significant portion of any Content.

15 System Security

15.1 You agree that you will not, and will not allow any other person to, violate or attempt to violate any aspect of the security of the Installation;

15.2 you agree that you will in no way modify, reverse engineer, disassemble, decompile, copy, or cause damage or unintended effect to any portion of Our Web Site, or any software used on Our Web Site, and that you will not permit any other person to do so.

15.3 You understand that any such violation is unlawful in many jurisdictions and that any contravention of law may result in criminal prosecution.

15.4 Examples of violations are:

15.4.1 accessing data unlawfully or without consent;
15.4.2 attempting to probe, scan or test the vulnerability of a system or network or to breach security or authentication measures;
15.4.3 attempting to interfere with service to any user, host or network, including, without limitation, via means of overloading, "flooding", "mail bombing" or "crashing";
15.4.4 forging any TCP/IP packet header or any part of the header information in any e-mail or newsgroup posting;
15.4.5 taking any action in order to obtain Goods to which you are not entitled.

15.5 You agree to indemnify us against any claim or demand, including reasonable lawyers’ fees, made by any third party due to or arising out of:

15.5.1 any violation of system security as set out above;
15.5.2 your use of Our Web Site;
15.5.3 any other breach or violation of this agreement by you;
15.5.4 the infringement by you, or by any other user of your computer, of any intellectual property or other right of any person or entity, or as a result of any threatening, libellous, obscene, harassing or offensive material contained in any of your communications.

16 Indemnity

You agree to indemnify us against any claim or demand, including reasonable lawyers’ fees, made by any third party due to or arising in any way out of your use of Our Web Site, or the infringement by you, or by any other person using your computer, of any intellectual property or other right of any person.

17 Contractual Limitation

Where we provide Goods without specific charge, then it (or they) is deemed to be provided free of charge, and not to be associated with any other service for which a charge is made. Accordingly, there is no contractual nor other obligation upon us in respect of any such goods.

18 Rights of third parties

Nothing in this agreement or on our web site shall confer on any third party any benefit under the provisions of the Contracts (Rights of Third Parties) Act 1999.


19 Severability

If any of these terms is at any time held by any jurisdiction to be void, invalid or unenforceable, then it shall be treated as changed or reduced, only to the extent minimally necessary to bring it within the laws of that jurisdiction and to prevent it from being void and it shall be binding in that changed or reduced form. Subject to that, each provision shall be interpreted as severable and shall not in any way affect any other of these terms.

20 No Waiver

No waiver by us, in exercising any right, power or provision hereunder shall operate as a waiver of any other right or of that same right at a future time; nor shall any delay in exercise of any power or right be interpreted as a waiver.

21 Dispute Resolution

In the event of a dispute arising out of or in connection with these terms or any contract between you and us, then you agree to attempt to settle the dispute by engaging in good faith with us in a process of mediation before commencing arbitration or litigation.

22 Force majeure

We are not liable for any breach of our obligations resulting from causes beyond our reasonable control including strikes of our own employees.

23 Governing Law

This Agreement shall be governed by and construed in accordance with the law of England. This agreement shall not be governed by the United Nations Convention on Contracts for the International Sale of Goods, the application of which is hereby expressly excluded.